General Questions

Hemp Oil has been extracted from the stalk of a hemp plant, mainly for its CBD content. Legally, it must have less than 0.3 percent THC.

Although we all love the benefits of our products, always consult your physician beforehand.

Everyone, including our furry family members have different reactions to different products. Consult with your veterinarian before giving your pets hemp oil.

Much like the poppy seed bagel theory, taking hemp oil prior to a drug test can result in a positive. We recommend pausing the use of hemp oil 30 days before the scheduled test.

Return Policy

Our products have a 30-day, 100% satisfaction guarantee. That’s thirty days from the time you receive your product.

Customers will pay shipping and handling to return any products.

Big Foot Products reserves the right to refuse any package for any reason once it has been returned. 

Please let us know when this happens! Do not discard any of the items, take photos and notify us within three business days of your products being delivered. 

All sale products are final sale. They cannot be returned or exchanged.

Once your order is with the carrier, we are no longer responsible for that order. Please partner with your local carrier for any failed deliveries.

Refunds can take up to 7-14 days depending on the card issuer. Keep an eye on your account!

Shipping Policy

At this time, we do not. Keep an eye out though!